MITARE.COM

Customer service - Create new ticket

Please contact us. Please fill out the form and provide us with as much information as possible to speed up our response. Remember to include the CORRECT email address, otherwise our response will not reach you! You will receive a response within 48 hours (usually up to 24 hours). We work on weekdays, from 6:00 a.m. to 2:00 p.m.

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Cookie name	Provider	Purpose	Expiry
cookiesplus	https://mitare.com	Stores your cookie preferences.	1 year
PrestaShop-#	https://mitare.com	This cookie helps keep user sessions open while they are visiting a website, and help them make orders and many more operations such as: cookie add date, selected language, used currency, last product category visited, last seen products, client identification, name, first name, encrypted password, email linked to the account, shopping cart identification.	480 hours

Cookie name	Provider	Purpose	Expiry
collect	Google	It is used to send data to Google Analytics about the visitor's device and its behavior. Track the visitor across devices and marketing channels.	Session
r/collect	Google	It is used to send data to Google Analytics about the visitor's device and its behavior. Track the visitor across devices and marketing channels.	Session
ssupp.chatid	Smartsupp	Conversation ID from live chat service provided by Smartsupp	Session
ssupp.group	Smartsupp	Last group of visitor from live chat service provided by Smartsupp.	Session
ssupp.vid	Smartsupp	Necessary for the functionality of the website's chat-box function.	6 months
ssupp.visits	Smartsupp	Number of previous visits, necessary to track for automatic messages from live chat service provided by Smartsupp.	6 months
_ga	Google	Registers a unique ID that is used to generate statistical data on how the visitor uses the website.	2 years
_gat	Google	Used by Google Analytics to throttle request rate	1 day
_ga_#	Google	Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit.	2 years
_gd#	Google	This is a Google Analytics Session cookie used to generate statistical data on how you use the website which is removed when you quit your browser.	Session
_gid	Google	Registers a unique ID that is used to generate statistical data on how the visitor uses the website.	1 day

Cookie name	Provider	Purpose	Expiry
ads/ga-audiences	Google	These cookies are used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor’s online behaviour across websites.	Session
fr	Facebook	Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.	3 months
tr	Facebook	Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.	Session
_fbp	Facebook	Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.	3 months